Frequently asked questions

Good questions are part of good care.

Here are a few helpful answers about direct primary care and getting started.

Direct Primary Care, or DPC, is a membership model that creates a direct relationship between a patient and primary care provider. Instead of billing for each included visit or using insurance for routine care, members pay a recurring fee for defined primary care services and easier access to their provider.

No. DPC membership is not insurance and does not cover hospital care, emergency services, specialists, or every outside test and procedure. Many patients keep separate insurance coverage for needs beyond routine primary care.

Membership is designed around routine primary care, direct communication, preventive support, and care coordination. Exact inclusions and current rates should be reviewed with the practice before enrolling.

Outside services are separate from membership. Depending on the service and your coverage, you may use insurance or choose available self-pay pricing. The practice works with select partners to help make common tests more affordable and transparent.

Care begins with an individual medical assessment and a conversation about your goals, health history, and daily life. Plans may include nutrition and habit support, follow-up, and medication when your provider determines it is clinically appropriate.

Tailored Healthcare is not an emergency service. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Bioidentical hormones are formulated to be chemically identical to hormones naturally produced by the body. They may be considered as part of an individualized treatment plan for symptoms related to hormonal change. Your provider will review your symptoms, health history, potential benefits and risks, and whether treatment is appropriate for you.